Client Flow

Clients churned after month 4, NPS at 32

LTV up from 5.2 to 11.3 months, NPS at 67

How do you automatically bring clients back for repeat purchases?

The AI agent tracks purchase history and reminds the client about you at the right time: it suggests a repeat order when the time comes or informs about promotions. Working with an existing base costs less than acquiring new clients and increases repeat sales.

What does the agent do to retain clients?

The agent guides the client after the first purchase: it sends welcome messages, reminders, greetings, and offers based on order history. All of this happens automatically through messengers, so the client feels attention without a manager's manual work.

How do you work with a client base without manual mailing?

The agent segments the base and sends relevant messages to the right groups through official messenger APIs. The manager does not need to write to each person manually. The messages are personal, based on past purchases, rather than a generic mass mailing.

How much does client retention automation cost?

Client Flow's cost depends on the base size and scenarios, and setup takes a few days. It pays off through repeat sales: bringing back an existing client is cheaper than acquiring a new one through ads, so the system justifies the investment quickly.

Which channels does the agent use to reach clients?

The agent works through the official WhatsApp Business API and Telegram, which rules out bans. Messages arrive in the messengers the client already uses, so open rates are higher than with email or calls.

Will this look like spam?

No, if the messages are relevant and timely. The agent writes based on the specific client's history: it reminds when it is actually time and offers what is of interest. Personal, to-the-point messages are perceived as care, not as an intrusive mailing.